- Maintaining records, documents, and contracts; assisting in organizing internal events. - Contacting suppliers and handling logistical tasks. - Managing CMS Admin at iAgree Vietnam; supporting customers and tracking support/complaint requests. - Updating customer information (CRM) and monitoring satisfaction; reporting on service improvements. - Assisting in implementing cultural activities; conducting interviews and promoting employees. - Overseeing the fan page and Facebook/LinkedIn groups related to HR & freelancers; posting about HR, culture, and recruitment. - Coordinating with Marketing for brand consistency; responding to messages related to recruitment and customer service.

1.Compensation & Benefits (60%) - Calculated payroll, monitored implementation of policies, bonuses, and related benefits. - Proposed welfare policies and strategies to retain talent. - Ensured accurate, timely, and transparent salary payments. Evaluated and reported on employees during probation and official employment. - Addressed salary and benefits inquiries and handled terminations within authority. 2.Administrative Tasks (25%) - Maintained and updated personnel files and HR documentation from hiring to termination. - Participated in developing HR regulations and procedures. - Drafted HR-related official documents, decisions, and announcements. 3.Recruitment (10%) - Oversaw end-to-end recruitment process. - Supported the recruitment team during off-peak periods. Collaborated with departments to ensure effective hiring strategies. 4. TikTok Content Creator (5%) - Created short videos on office life to promote employer branding and support recruitment. - Ensured content had a positive and engaging tone. Coordinated with departments for creative content.

- Drafted service contracts for clients using e-commerce management services. Recruited livestream personnel based on client business models. - Updated service packages on fanpage and website. - Managed company documents and records. - Prepared meeting minutes, reports, and support documents. Assisted in attendance tracking and payroll.